Esurance Mobile

I Donnette Faulkner has been with Esaurance for almost A year or more. I had the pleasure on today of working with Ms Kim I didn’t get her last name however I know it’s only one her. I had became very frustrated for numerous reasons I believed I mean I know I got on Ms Kins last nerves I mean she never got rude disrespectful nor was she inpatient after being on the phone with myself for over and hour Ms Kim has displayed the model relationship between customer and Rep never once losing her composure and even when I became difficult she still continued to display the actions of a Model Team player problem solver and great employee for Esaurance I appreciate Ms Kim for making my experience thee best and not breaking a sweat and did an Awesome job with assisting me with my policies Yes it’s my belief that she went over and beyond for her job however her Assurance with making sure that all my needs were met and I’m my budget there’s no JOB REQUIREMENT FOR THAT wish I could call and get Ms Kim each and every time I’m Thankful for her THANKS MS KIM

What can we say about this app & company, as a whole? Well for starters, it is extremely easy to use, even my 5 year old niece can figure it out! And me loveyyyyy love the platform layout! Esurance is truly insurance for the modern world. It’s as if they understand our wants and needs when it comes to accessibility and make it easy to find anything. We also have to love the roadside assistance section of the app. Even if you don’t have it as part of your policy, they still let you call in case of an emergency and will help you get your car back on the road. Now, I haven’t had to use this option yet thank goodness- but it brings peace of mind to know that it’s there in case of an emergency. I like being able to access my ID card and see my upcoming payments all from the very start of opening up the app. You can also file a claim and take photos right from the app! It finds repair shops you can use, once again- directly from the app... It’s just convenient from all sides of the spectrum. Having used a couple of their top competitors layouts- Esurance by far excels in every category when it comes to its superiority over other insurance company platforms. Overall, Esurance works for me and if you’re tech savvy and enjoy a nice, easy platform to use and a company that looks out for you, then you’ve found your new home. Esurance isn’t just insurance for the modern world, it’s a peace of mind. :)

I love this insurance for the convenience but when my roof was damaged by high winds in West Texas, the appraiser said the whole roof should be replaced. By the time it went through everything at Essurance, the guy on the phone told me just a few shingles actually flew off and my roof was not put on correctly to start with so the damage would not even meet my deductible. The Essurance inspector who looked at the roof when I started Essurance thought the roof was just fine but now it was put on incorrectly???? Every time the wind blows, more shingles blow off now. I am looking for new insurance now but won’t be able to switch until I can come up with thousands of dollars to pay for the roof that Essurance refuses to pay for. Essurance is definitely convenient but plan on them accepting your payments but them refusing to pay when you make a claim.