eSIM + Travel Data : GigSky

I purchased the GigSky plan for cruising over Mothers Fay weekend ON MSC Seashore (a cruise line they say is covered). First of all, it’s not huge savings over the MSC internet cost, I save about $10. Sadly, I had no connection while on the ship at all! Nothing would load, no messages on What’sApp, no apps worked (including GigSky), but once we arrived in the Bahamas it was a fast and reliable connection. Now, the FAQs had said the internet wouldn’t work with miles of the shore, which it didn’t. Once out yo sea, I restarted my phone hoping it would connect and work. My phone said it was on the GigSky network but nothing worked. After spending two nights disconnected (I have a young puppy and sick friend I wanted to check in with regularly), I switched to AT& T cruise at sea which was slow but at least worked. This GigSky purchase originally save me $10 but cost me an additional $40 than I was expecting to spend. Bottom line, if you’re traveling abroad, I think it’s a great and easy eSIM to use, but DO NOT use this for a cruise. Not worth it!

The APP will not function as designed when you have multiple data plans purchased. Ideally one can switch from one plan to another depending on the specific location within your data plan covers by tapping on the plan listed. However, this is not the case. Once a data plan has started, the rest of other data plans are deemed inaccessible. Contacted GigSky numerous times but kept giving me the go around but repeatedly asking the same information as their agents don’t collaborate with the follow up emails n asked the same thing from me over n over again. Do not buy. I wasted my money on a data plan that never works as promised. I was told to get a refund, but need to escalate the matter to the management level for approval. This is a waste of time trying to get help and keep emailing for technical assistance as nothing gets resolved. Extremely disappointed with the APP n the customer service from SkyGig.

We recently vacationed in a part of the Bahamas where local SIM cards are not readily available. I used this app to purchase a 15 day plan a couple of days before we left. I did not need to have the SIM card installed at the time I made the purchase. I installed the SIM card during the flight over and the service worked very well the whole time we were there. I was even able to use it for data while we were in the Miami airport on the way back before I had a chance to change the Sim card again. The app is not completely self-explanatory, but it was certainly usable. I’ll certainly be using it again.