Equinox+

First, I’ll say that I love the ability to schedule a visit to the gym, reserve space in a class, plan out my schedule, or a take virtual or recorded class. I’ve been using the app(s) for about six months and in that time, the developers have been all over the place. Remember the discussion forum? Thankfully, that died; I don’t need to how many anti-vaxxers attend my gym, or read whining about not being able to shower together during a pandemic. // Now the devs have merged an in-person and a virtual fitness app into one. Because clearly these two demographics want the same functionality, right? Well, they’ve removed functionality that was useful to me, like the ability to create a basic workout plan based on my goals and gross measures of fitness. They’ve added things that aren’t useful for me, like challenges. I’m waiting for cinnamon! And they’ve ignored overhauls that seem necessary; e.g., unless you only want to keep track of classes, the activity tracking is cumbersome and kind of pointless. But if you have a fetish for uninformative histograms, you’re in luck! There’s no note-taking or timing features to (e.g.) allow me to manage and keep track of my in-person training outside of classes without having to leave the app. In my opinion, in-person and virtual needs are probably different enough that two apps made sense, despite the fact that there is some overlap in these two groups. // I’m going to keep the app to check-in and for the reasons I outline above, but the regular massive overhauls are annoying and it’s not clear that this app is converging on a solution that can serve two masters — in-person and virtual clients. Maybe the devs should test new ideas and beta apps on the class instructors and trainers! </strongly-worded letter>

I hate this new app. Full of glitches (clicking on a day doesn’t actually take you to that day, classes today say they are tomorrow, etc). They clearly did not think about the user experience. They only give you instructor’s first name and last initial. At my club we have multiple instructors with the same first name and last initial so I have to click in to see who it really is. They give you the start time but not the end time. You have to do the math with the class length. I get that this was fine for the at home on demand classes, but if you want to do back to back classes in club, it’s more complicated. Visually, they take up so much space with a colorful picture of the category of class, which is redundant with the class name, and the key details are in teeny font. One good thing is that you can scroll through multiple days of classes which you couldn’t before, so that’s the one improvement.

I actually really dislike this new app. It’s filled with glitches. The most annoying one is that the reminders to book or class start reminders do not always work so I’ve been consistently missing the window to book a class and having to waitlist which is VERY upsetting or not remembering to cancel in time. The one and only reason why Equinox works for me is because I can schedule my workouts ahead of time and I’ve only joined because of the classes so this new app has been crippling my schedule. There are several other weird things happening with it but while they’re strange they don’t actually affect the functionality of the app as much as the missed notifications do. I really hope it gets fixed quickly because as is it’s pretty useless and it’ll certainly be a huge problem moving forward. I have to say I’m really surprised they put it out with all the many issues it has rather than solving the bugs first. I’m pretty upset about it. I get it that it has added functionalities and it looks cool but if it doesn’t work for what it is really needed (booking and cancelling classes) then it’s pretty useless. So please fix it or bring back the old app that actually worked!