Drive Taxis

I prebook all my journeys on a Sunday and generally don't have any problems. In the last few weeks my 7:30 car has arrived at 7:10/15. I don't rush around as I booked for 7:30. I've had a couple of drivers knock on the door and ask why I'm not in the car - to which I have politely replied "I booked it for 7:30, need to sort my dogs out and I'll be out" Unfortunately, had a car last week that arrived at 7:14, got the automated call. Walked out my front door at 7:20 to find no car. Came back inside and checked the app as I know drivers sometimes decline jobs so it's reassigned but nothing. Tried to book another and couldn't get one. Booked with an alternative company. Cost me £6 more and I was late to work. Checked my emails once underway, to see an email saying my journey, booked at 7:30 was cancelled at 7:14. Not redirected just a job sheet with a strike through with cancelled. I was out before the time I'd booked for. I've been doing the same trip morning and evening for 10 months!

Booked two cars today to take cat to vets for health check. Both drivers were very good but the lady driver who brought me home went above and beyond. I have mobility issues and she very kindly got out and took my cat carrier safely in the car and on arrival at my house she also jumped out the car, lifted my cat out the car and carried him round to me. Lovely thoughtful and caring lady. Thank you!! She is a credit to Drive !

I live in a bit of an out of the way area. I needed a taxi to take me to Humberside Airport for work. I hadn’t used Drive before but was recommended them by a friend. Downloaded the App a few days ago, then pre-booked the taxi. The whole process was extremely easy, the friendly driver arrived at my house early, took me to the airport without fuss, & I was able to make my flight no problem. Will certainly be using the services of Drive in the future.