Drip: Buy & Sell on Livestream

I've always really liked the format of live-streamed auctions and sales via convenient means (a la using a phone). While there will always be a level of disconnect, it feels far less suspicious and scammy than other applications/websites where you simply have to hope that you're not drawing the short end of the straw. The majority of time sellers are owners of their own shops so it's nice to feel like a patron supporting a "local" business. Compared to other, similar apps, Drip doesn't entirely stand out over others but there are small UI design choices that make for an arguably more navigable app. There's still some rough edges that will get refined in time, but, as it stands now, Drip is a pretty competent and good application that does what you want it to do and has welcoming communities.

I am leaving a one star review because of the customer support that is put in place for sellers. The customer support team plays favorites with different streamers and those who have a longer history with Drip. The account manager, Alex is not helpful and is not professional. The account manager only had helped me with speaking to me about on boarding things, but then after was nowhere to be found until a warning was issued, but the warning that was issued was already too late and there was no chance to rebottle or defend. to be on this application and to start with a really high success rate only to have the company and application itself and to Remove me from the platform was devastating. I only asked that the seller Support review my appeal and allow me to come back onto the platform so that way I can develop a rich history with the company. Yes, there are mistakes that happened, but no one is perfect and we each should get an opportunity to make things right. The hostility and the neglection coming from Drip only shows that the application and the company itself does not value it sellers that are providing Drip itself with the business. It needs to succeed. Please reach out to me to my email that I have registered with. I have also sent my appeal and it has been greater than 30 days. Please reach back out to me.

There are tons and tons of bugs. The streams are great because the streamers are great, but the platform is unreliable. Further, the description of the app says that all orders have free shipping, but all orders are charged $4 for shipping plus an additional 50 cents for anything else purchased. Ie if you buy 10x single booster packs you will have to pay $4 + 9x50¢ so $8.50 for shipping alone. Further, if you buy from the same stream the next day you pay another $4 + however many orders even if all the orders go in the same package. For example, you could buy from the same streamer 3 days in a row, and pay $12 for shipping even if it’s only 3 cards. That’s insane. There are auction items but the auctions often lag or do not allow bidding due to technical errors. There’s also a “drip” button that adds drips to a counter but if a bid screen pops up you could accidentally bid on something you don’t want while absent mindedly hitting drips. The few updates they made since starting up just feel like aesthetics over function. Please get more user feedback. Given that there’s no place to give feedback, I assume that all feedback is seller centered, which doesn’t really work for most of us.