Daisy Neighbors’ app

Our previous management company had nothing like this. It really makes living in the building easier, because before we had to just call, call, and call, and rarely get a response, and now it just takes a couple seconds.

The AC in our building hasn’t been working for over 15 hours while a 100+ degree heat wave is going on. We have been told that the problem would be fixed promptly only to have the heat persist with silence from Daisy. The apartments are boiling hot with no end in sight. This isn’t the first time we’ve had this problem and it is absolutely inexcusable that we aren’t being given updates. This will lead to critical health issues for pets, children, and the elderly if not solved ASAP.

Understanding that all things are moving digitally, this so far seems to be a failed attempt at building management. I’m a real estate agent here in NYC attempting to reach out for material information regarding a sale for an interested party. 1st: They never answer the phone and will attempt to call back in 24hrs or so. Even when they call you back you are told to email them for the most basic information about the building. Other management companies have a dedicated representative for the building that answers calls and emails in a more timely manner. 2nd: Requesting information from their website about a building 2 times now. Someone finally called me after leaving a voicemail and told me that their was no request for information from their site. This is now 2 weeks going. Person who called wasn’t even in charge of the building, but an operator that told me to email them directly. 3rd: Emailed directly and didn’t received a response until day 2 in which they asked what I needed answered. Explained I was an agent requesting sales application, maintenance, assessments, sublet policy, etc. Radio silence for 4 days now. Person who emailed me was also an operator telling me to email transfers department. This is such a horrible experience and service. They need to get their act together because quick response times is needed for real estate, period. We can potentially lose an interested party because of this and will cost my owner to lose more money in such a market. Get your act together.