CUMONEY Mobile

after months and months of announcements and prep work, the new app is here, and despite the build-up, it’s completely awful. Messages don’t appear correctly, every part of the app is plagued by random errors, you can’t log in on browser - it’s been rendered completely unusable! I can’t believe I’ve been stupid enough to trust this dump company with my paycheck. Oh also, support won’t help you or respond to you. And if you call support, they charge you a fee 😭

I used to use the cumoney card religiously while abroad. Never had an issue to speak of. Then, the mobile app gets updated, my old card expired and I’m unable to remove it and/or add a new card as I have done on the older version (I actually had 2 cards on it at the same time, could interact with both independently of each other!). Nothing that I have tried has succeeded and the instructions from the customer service have mostly been repeats of everything I’ve already tried! The mobile app NEEDS to be reconfigured for more user friendliness! EDIT: I eventually discovered that one must simply create an entire new account on the mobile app in order to swap in a new card. iCloud didn’t remove it, but after I re-downloaded it, I had an option to register my card. Entered the new info, made a small user name change and done. STILL NOT USER FRIENDLY but I, at minimum, self-resolved the ‘new card’ issue

Easy to use when you download the app. On the phone it is a nightmare. Works great for my excavation crew and helps me control their spending. Just enough money for the job at hand. Also shows receipts and one can see where they are spending the money.