Community Choice Credit Union

In the past CCCU had one app , it worked great, now to check your debit or credit card you must download this crap app , it doesn’t work most of the time , says offline and gives a number to call , call the number, not much help , talked 3 times , when they rolled out the new app , and changed there credit card , need to go back to old system, or fix this piece of junk app!

Without a doubt this is the worst app I’ve ever encountered. So many bugs. Did you even attempt to do user testing??? Update. For a short period of time the app worked ok. But it’s back with more bugs than before. Clearly it is hit and miss by user. That can be the only explanation for reviews that are even remotely positive. Truly the worst app ever.

After having spent time working with this app, I am glad to say that this is definitely better than the previous app. For starters, the app isn’t just a boring grey color palette anymore. It might not seem like a lot to most people, but adding color to this makes it seem like less of a chore to check my balances. Another thing that is great, is that the app loads incredibly quick! The old app took forever to load my accounts, and heaven forbid that I actually wanted to look at my account history past a week. If I would want to do that it would have taken me at minimum 3 extra minutes which is quite a lot when having a full schedule. With the new app the accounts load up almost immediately, which lets me know if I do need to transfer any money to checking before I go get groceries or anything. Between these optimizations and plenty of other new features, this app has definitely earned its 5 stars.