Chocolate Finance

Due to 2 finfluencers providing inaccurate reviews, I withdrew 60% of my funds. Although, there was a delay, I did receive my money back. This was a move I regretted because after the ceo spoke about this saga and clarified how our money is managed, I am now certain I should have kept my money with cf. 500m withdrawal and reduced from net aum due to this saga is no joke. But the ability to survive just shows how poorly our judgement has been clouded by these two finfluencer. I will start placing my money back to cf.

Ive been a “user” of chocolate finance & although the app have been a good source of “vault” for me, i cant help but to ask why is every single transaction made in & out the account we created have to be sent A LETTER PER TRANSACTION. Just last month itself, i received over 40+ letters for for all 40+ transactions i made. I tried calling DBS & they literally have no clue either or how to stop this. I tried high & low searching for the option to opt out the physical letters & be sent an e statement instead but to no avail! Even if an e statement were to come into effect, id really honestly wld prefer a monthly e statement rather than being sent 1 email per transaction i make. Ridiculous. The amount of paper being used is insane. Literally a transaction of less than a dollar will be sent to me seperated from a another transaction about what the same amount. This have to be rectified. Not only it is wasting papers & killing the trees, imagine the reaction i got from my family members thinking i got some kind of debt! Very unfortunate heated misunderstanding argument i had with my family. Please get back!

Hi there, This is with reference to the review posted by me on 14th Sept. I am able to login successfully after connecting to Wi-Fi. However, if i am on a local data network, i am not able to sign in. Not a big issue for me now, but perhaps your support team can look into it :) Cheers!