China Train Booking

When I first moved to China it was hard, buying food was hard, getting a taxi was hard and altogether transportation was difficult to comprehend. Just like other foreigners I had to rely on a chinese friend or a local to help me book a train ticket all the time and I sometimes felt like a burden. Luckily , I came across this APP on the apple store and it changed everything for me. Now everything is in English and it’s so easy to navigate. The customer service is beyond amazing! Great English speakers. I highly recommend this app to any foreigners or even mainlanders that prefer a more simpler way to book train tickets.

I was very nervous about booking train tickets in China but everything worked out perfectly! Our tickets were purchased and waiting for us when we checked in at the hotel. On the morning of our trip Ricco came to our hotel and accompanied us throughout the boarding process. At our destination Lily met us and took us to our hotel in Xi’an. Lily didn’t leave us until we were all checked in. She even gave us her number in case we needed help with translation later. I highly recommend using this service!

I tried buying my train tickets on another app, but the app made me wait until 3 days prior to my trip to make the purchase. Because of my travel schedule, I couldn’t wait that long. I decided to try this app, and I’m so glad. I was able to order them immediately. I could communicate directly with them on WeChat, and they had my tickets issued within 4 hours. Then they delivered them to me by courier 2500km away within 2 days!!! They followed up with me too. This service costs a little more, but is well worth it! I will definitely be using this app again!!! And I appreciate the excellent customer service that was provided!