Charitybuzz

I’ve been bidding on Charitybuzz for years. I’ve won a few things- only to have the charity in shock at the large percentage plus fess etc that Charitybuzz makes. They make more than the charities. I’ve bid on items and reached my max I was comfortable with, only to be outbid by another person- yet multiple times after the auction I have been contacted stating they found another of the unique one of a kind item I was bidding on. I noticed the same bidder names consistently outbidding me - last minute on these items- making me wonder about the legitimacy of the bidders and bids. You can’t see, verify or know who you are bidding against. One auction I won, I flew to the place and time of my meeting- set up by Charitybuzz at a mutually agreed on date/time/place- only to have the guest I was supposed to meet not show up. Charitybuzz said no refunds. I contacted the person’s assistant. They said they were never contact by Charitybuzz- they never agreed to the date/time/location. The person felt terrible and the star actually flew to me to meet. I want - really want to love Charitybuzz. I don’t bid anymore- I use it as a place to generate ideas and book things myself- or search for the item to buy direct- and so forth.

Answer your phones and read your emails! Won an item, which was a gift. Immediately upon winning, I sent an email so it gets shipped to the recipient (a gift) instead of me. Email ignored. The next day, I left a voicemail with shipping department, but my call was never returned. Left another voicemail after that, this time with the auction team. Call not returned as well. Left a note on Facebook page. No response either. Just got a shipping notice from FedEx. Item is being sent to me (obviously, since nobody answers email or listens to voicemail). Had to pay fedex to reroute. Ridiculous. Had issues with communication on prior auction I won too. I won’t be participating in further CharityBuzz auctions. Already deleted app and unsubscribed to emails on open auctions. You think the buyer’s premium would allow you to staff your phones. Would give zero starts if it was an option.

I love everything about this app. It affords opportunities for some really amazing experiences while giving to good causes and being socially responsible. I have participated in two different experiences through Charitybuzz and have been extremely pleased. Their team is very easy to work with, and they are very helpful in answering all questions and make it easy to understand how to navigate the process.