Centier Bank Mobile

Updated review: Centier won’t allow me to access my online account until I agree to only receive communications in electronic format. There is no option to decline agreement. I don’t live in Indiana anymore and mobile banking was the only way I was able to stay with Centier, but this shows me it’s time to find a new, more convenient bank. Original review: I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do.

This app literally did not need to change a THING about the layout. This update is the MOST confusing and useless layout update I have ever had on an app. And this is not the app to make confusing. I am highly considering setting up a different bank account so I can pay my bills easily and know everything is working properly. 5 stars so I can tell everyone how bad this app is now. Truly deserves a -1 star

Remarkably non-intuitive in the setup. Example: When setting up alarms you have to set up each one individually and in different categories. Just put a list of options with check boxes, apply the communication method to all of them. Also, stop asking for my email address and/or phone number to be typed out. You know what they are. This makes the initial setup absolutely painful and maintenance/reviews incredibly time consuming. Also, only one update per day for low balances, etc? This can be a security monitoring method that would allow me to lock down my account. If I get one notification every 24 hours, my account could be wiped clean almost a day before I found out. It has some fancier new features that will likely be ignored by most, but the core functionality was put in the back seat in development.