CareTime

This app is disappointing because I’m required to use it and it’s not very user-friendly. For example, you can only enter numbers on the front page, but it presents a keyboard instead of just a number pad. I suppose that some people might need to enter letters but still at least for the birthdate. It’s only numbers. Some people have accessibility issues. It’s just not that easy to touch the screen and use an app. In addition, it logged me out every couple days. There’s no reason to ever log out. I’m the only user on my device and this app never gets updated so I can’t imagine why it would need to log me out. Also, I use an iPad. I don’t know what it looks like on the phone, but we have some yes or no questions to answer, but I can’t actually see any other answers. There are three faded bars that all look the same and I have just top one is yes the second one is no and I have no idea what the third one is.

Each time you log in you have to use two different hard to remember codes, and then scroll through a dial to find your birth month, day, and year. There is no way to create an account for easy log in, and no way to use fingerprint or face recognition to save these codes/log in information. The gps is often messed up, and unlike the EVV app, which was much better, won’t let you clock in if you are even parked next to the location. The signing out process, literally making my client and myself sign each time is ridiculous and unnecessary. Terrible app.

From day one from the download to trying to clock in and accepting assignments everything is flawed at best! The destination never works the Bluetooth doesn’t work either so I haven’t been able to clock into a single assignment for the last 4 days!! I’ve heard I’m not the only one experiencing this so I know it’s not me or my phone. If the destination doesn’t work than it won’t let u accept the assignment or clock into the assignment. If I can’t clock in than I don’t get paid.. if I don’t get paid then I can pay rent or eat so something has to give!! I’ve tried everything from messing with my settings to deleting the app the down loading it again.. turning my phone off then on.. idk.. I think with all the technology today and as much as this app charges are to use the app it should be at least half way decent to use but .. NOPE 👎🏼 NOT SO FAR! Cant say I care for the dang thang!!!😡😞