BVG Jelbi: Mobility in Berlin

I’m writing this review purely because I was so impressed using this app as a tourist for a week. It merges together all the public transit data you need. Location, arrival times, routes for every mode of transit. Even payment processing so you never have to leave the app. Tip: connect your Jelbi account to PayPal (which is then connected to your credit card) to avoid your CC getting declined which seems to happen to a lot of users (did for me too)

What a shame and what a joke. To use the car sharing services you must have an ID card or Passport from the EU. I have a German drivers license, however my passport is from the US, and have never had any issues signing up for car sharing services such as Miles, Tier, Emmy, etc. however, Jelbi only allows customers with a EU passport or ID card to pass the ID verification. There is absolutely no reason for them to not accept a foreign passport as a valid form of ID. This is the first time I have ever seen a service differentiate between EU and “foreign” PASSPORTS. I understand that there are regulations regarding non-EU drivers licenses, however I possess a EU-issued license and I’m still not able to use the service. There should never be a stop gate to not allow non-EU passport holders to use the service. What a joke, and an absolute shame that the Berlin-sponsored public transportation app blatantly discriminates against non-EU citizens.

Improve your apis to handle the speed and network latency better.