Bus Status

This has been somewhat helpful. We at least know if they are running late or not. But the buses for this district themselves are very unreliable as far as what is “on time” especially in the afternoon. That’s not the app’s fault. However it keeps losing my bus info - school district and favorites. So I have to keep looking it up and entering again which is really frustrating!

There is absolutely no information on this app for our school district’s buses. Seems like we wasted tax money to purchase the app, got as far as adding the names of all the schools served/bus routes, and then at some point entirely gave up on it. I would blame the school district bus company, like another reviewer, but I think that’s leaves the app designers off the hook. When technology is not adequately designed to consider ease of use / use cases / usability, then you have a situation where people pay good money for something and then don’t use it because it makes life harder, not easier. This app isn’t well designed and any district considering purchasing should beware.

The app is only as good as the facility using it. Custer’s garage does not update their app until a parent calls in to complain that the bus has not shown up to pick up their child. There is no parent access to update the status of a bus being late. Furthermore, you call to complain and then the staff gives you an attitude. They do not have any type of efficient system to update when a bus driver starts driving the bus and the current time along the route in order for their app to stay updated properly. Additionally the transportation department has no efficient method for supplying bus drivers with a GPS unit to get from stop to stop. They give them a piece of paper to hold in one hand with all of the stops and they’re responsible for using their own cell phones for GPS in the other hand. How on earth do you expect a bus driver, especially a substitute picking up a route for another driver to operate a bus full of screaming children, holding a piece of paper in one hand and their cell phone for directions in another. Custer’s garage is horrible. I wonder how much of our tax money is being wasted on this transportation department.