Check the acquisition promise
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗Rogers Communications Inc. · iOS
Explore the ad evidence, study the storefront, and build your next acquisition hypothesis.
01 / Creative research
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗Explore apps with direct store-link matches. Compare their hooks and formats without assuming the same approach works here.
Browse observed advertisers ↗Store rankings and revenue estimates describe market context. They do not establish ad spend, conversions or ROAS.
Review the market context ↗02 / Storefront & product
Study the product story and store experience behind the acquisition funnel.
03 / Market context
Keep revenue, downloads and store rankings separate from advertising performance.
The app does not recognize my user name, telephone number, or account number despite five calls to customer service. The account unlinks my account every week and customer service does not know why.
Substandard. Shaw keeps cutting out. It says it will not credit the charges until the service is fixed AND if it is not fixed, it wIll continue to charge the full amount. Do you know the difference between Shaw and Donald Trump? Neither do I.
Shaw customer service - listen up. For any customer to be forced through your tortuous phone tree to get an “I think this option” option only to wait 20+ minutes is unacceptable. Even worse is the guy m on the hold telling me service is faster on the chat. Waiting for service from you guys is agonizing. Once we actually get someone it is great. Hire some more humans to improve your service. Seriously. The cost of not improving your service means losing customers.
Get the most out of your products and services with the MyRogers (Shaw) app. Whether you’re on the go or at home, you can manage every aspect of your...