Bolt Driver: Drive & Earn

I give it 5***** Because they’re really trying, but I have a complain 🥲 I don’t like they fact that they value riders complain more than drivers, My friend has been driving with bolt for some years, but he was permanently blocked because of a rider complain about something he wasn’t guilty of, which he was supposed to be contacted before being blocked, but they was no messages from you guys, he just got blocked without being contacted, that’s like assuming his guilty, at least you guys should always try to hear from a driver before blocking 🙏 Thank you 😊 you guys remain my number one ☝️

Bolt has been really good when it comes to earnings I have enjoyed most of bolt policies but it’s saddens my heart to know bolt is soo inconsistent of their bonus programs they run you just don’t know what to expect and it’s like they do what ever they like at any time and also the assurance of being protected by some policies that are effective enough is not seen with their insurance cover , if they even do for us the drivers is another thing for us to think about. And recently bolt hit us all with a Big Bang slap on the face with a 25% commission like we haven’t seen enough yet most drivers like my self pays for the car every week on sales basics whiles bolt know that high cost of fuel lately and not to talk about our bad roads which most clients are being dropped at sometimes after a trip all you hear beneath the car is only noises . I think bolt should start thinking about the driver more to first reduce it service fees from the 25% commission cause we always out there day and night to give better service and even more but yet our our voices are not heard . Won’t want bolt to lose with any other app because we were not heard and taken for granted.... #YOUCANDOBETTER #BOLTDRIVERSLIVESMATTERS

It’s really good driving and earning with bolt but in a country like Ghana with bad roads considering the type of cars used or involved with bolt, I don’t think the commission is favorable at all. Cost of maintenance here is also another problem. What hurts the most driving a distance of about 8km only for the rider to cancel because they feel you’ve kept long or otherwise. Bolt doesn’t compensate drivers with anything. Sometimes you do the math of the commission, calculate the distance and then compare fuel prices and then time, you find out you’re doing nothing and earning nothing. Most drivers here are paying for the car they using , others too have to pay their owners every single day. It’s not favoring us at all. It’s like living hand to mouth kind of . It’s not a good thing to talk of at all... I’m pleading that you review this and make sure we also have enough to live on cos the app doesn’t go off after 12:00am indicating to customers it’s more or less a 24/7 hr service. It’s a risk on most of us our lives here in Ghana as some have been reported killed, others beaten , cars hijacked etc. There’s nothing like risk insurance for drivers and it’s a sad thing cos you have to survive. Bolt should review a lot of things because our lives MATTER!