BluPeak Credit Union

Oh joy, each month, I must use my online banking app to transact several Zelle payments and receive confirmastiono of Zelle deposits into my checking account. Too often the app will not accept a correct password. I am forced into Fprgot Password. Then I am told my new passwords are invalid, which means a call to the main office. They then say that I must use an underscore for some unknown reason. Meanwhile, I have wasted a lot of my valuable time due to a poor IT system at BluPeak, an otherwise friendly, pleasant alternative from the horrid NuVision Credit Union where they do not even answer your calls to the main number most of the time.

The app is ok in the continental US and all functionality like Zelle and bill pay seem to work. I could not get transfers to work to pay my Card. It is almost totally useless abroad when using a VPN. I'm at a five star hotel in Tenerife where the internet is good, however using a VPN (Hot Spot and Tunnel Bear) to the US and the app is useless. I use a VPN on public WiFi for obvious reasons and it's beyond comprehension that a banking institution cannot provide a secure and reliable means to bank while abroad. My friends on Santander and LLoyds have no problem.

I’ve built my credit with the easy to set up secured credit cards they offer and the secured loans. Love that all my bank account can be under one online profile with Use credit union. That’s right I can link my union bank, chase , Wells Fargo accounts to this credit union and it makes my financial landscape so much more available at a glance :)