Avant

Genuinely enjoying my experience with Avant! I was approved for a CC with them early 2026 and haven’t had any issues whatsoever. Avant is consistent with their service and policies. The web platform and mobile app are super simplified, a small appreciated gesture in my opinion. The dash is equipped with only necessary resources for credit usage, billing, monitoring, growth, education and planning. I utilize all the functions they provide and I honestly find the articles to be super useful and informative on my financial journey...credit building and financial literacy are fairly new to me, as I’ve had to learn most things on my own at a late stage and with little experience or preparation. So again, I take advantage of all the resources available…super helpful to credit users like myself. Avant had also been a great help to me most recently, with supportive services through a rough financial patch after the loss of a family member and medical expenses. Sincerely, can’t praise them enough for the ease, availability and simplicity of navigating options like “Skip Pay” and “Payment Protection” platform. Grateful for their support and grace. Definitely planning to continue my financial relationship with Avant into the future, while also strengthening my credit experience. I’d recommend their credit products and services to anyone no matter their financial history, because in my experience they’re very flexible. Appreciate you Avant for the consideration and opportunity to improve my financial health..

This company stuck by me through some very difficult times recently. I remember adding an auto-pay function to my account maybe two years ago that just payed the minimum amount due per month, $25. Then in some pretty catastrophic bad luck I lost my iPhone on a bike ride. For most people this would not be a big deal, but I also happened to be carrying my laptop with me which would be the tool I could use to access my information in case of a lost phone. Incredibly, my laptop screen cracked severely on the same ride and I lost both of my devices at once. From that point on it has been over two years of trying everything I can to get my access back to all of my old accounts. Email addresses I’ve had since I was a kid, all my credit cards and investing accounts, all of my photos and videos, everything I had been doing for 15 years was gone. I used password generators mostly so it was catastrophic when I needed to remember some passwords that was simply impossible. This credit cards stayed active for me with my minimum payments automatically being payed every month. After I managed to crack a few of my old accounts and use some others for verification purposes, I unlocked this account and opened it up and everything was exactly as I had left it except there was about 25 minimum payments made in a row. During that same time I had at least 3 credit cards cancel my account, even with auto-pay activated. I appreciate this card company for sticking by me through all of this. Chase and Avant.

So I have called in multiply times to do my address change when I moved. I called all my banks and credit card companies and so I have moved being military quite often. Well this last move all my banking institutions did my change of address except for Avant. I have called and emailed multiple times they claim they have mailed out my card to find out they didn’t. Now they want a copy of my lease or drivers license which sounds really bogus since all my other banks never requested anything of the sort. We are in 2025 and this creditor is behind in the times. Especially if the post office has my new address reflective on every piece of parcel that comes to me with my new address being my documented official address. I have paid off my cards and loans in preparation to close this account. Too many headaches for a card I haven’t received yet since October 2024. The customer service is subpar and very low quality and the management as well. My capital one cards are way better and my credit one and my credit union cards this bank truly is low quality you pay for the services you receive which are none.