AURA App

I received the band and it worked to make a measurement and then that was that! So I thought, here we go, I wasted another 150 dollars! But, I thought I would give it a try and emailed to the company telling them that it wasn’t working! I received an email the next day with a list of suggestions to try! I told them what I tried and that nothing was working! They asked me for the receipt and my address and asked me if it was ok if they sent me a replacement! Well, 5 days later, I received my new replacement, working beautifully and now I have to deal with the fact that I have 35 lbs of fat and how I will get rid of them! The bad really works and I did a measurement on my wife and it totally sounds accurate! I love numbers! Thank you AURA band and thank you for fixing it for me!

I’ve not really had a chance to see how well this works because I’m not convinced the app has been working since I got it. And since I got it the app just seems to have gotten more broken, specifically the update three weeks ago which removed my goal and when I tried to update it back to what it was before I’m presented with three options, which are all the same option. Going into advanced, it won’t allow me to set the option I want. After taking measurements I get a “congrats” message saying I reached my goal but my stats have been the exact same since I got the strap the week after Easter. So, does it work? Who knows but Id have to image that my stats should have changed, especially when I’ve seen a marked visual physical change. I’ve been told the issue will be fixed in the next update but who knows when the update will happen. That never got answered. For now, I’d say save your money. Update 3.5.1: I was able to set my goal back up but now I’m getting Bad Data errors every time I try to take a reading, which wasn’t a problem before (although given I got the same reading every time before, maybe I just wasn’t getting the errors). All being said, I’m still not convinced this works but will update again in the coming weeks as I attempt to use it again.

I was so excited for this device but having used it I’m so disappointed. This product, app, and customer support are awful. The readings are all over the board, 1 lb in self reported weight difference cause the readings to jump around dramatically. If you told me this is a gag gift that just makes noise and spews random numbers I’d believe you. It also struggles to connect A LOT and when it won’t connect the troubleshooting suggests contacting support. When I did and said that I needed solutions to these issues or a refund they only replied with this form. On top of that if there’s even a little bit of ambient noise it doesn't work it has to be nearly silent because most of the functionality seems to be sonic not bio impedance through the electric sensors like the website and advertising suggests. The app is missing numerous features advertised like telling you when fat will burn, the metrics give huge “normal” ranges statistically not recommended healthy ranges or ranges for different goals and it also doesn’t give you any advice to improve them. Also the strap feels cheap and Velcro’s on both sides making it difficult to tighten evenly. When not strapped on the ends of the strap easily fall out of the watch and are annoying to rethread. Complete waste of money I would not recommend this product to anyone.