Arkan: Dawn of Knights

I play game on iPad, 9 days ago there was an in game update, since then my main account will Not connect to the game server. When I download game on my iPhone , game connects to lvl 1 new game, but will Not switch to my main account. This tells me since it will connect to lvl 1 new game but Not my main account , it’s problem w the game server. It has NOTHING to do on my end! My WiFi is fine! I have other games that have updated since this games fiasco and I have NO issues connecting to my other games servers after updates. Puzzles support has me sending them irrelevant information that has nothing to do w their server problem ! Going round in circles w support asking me to send info I had already sent! I sent them my game account info and my device info, they have everything they need to fix my game , and they absolutely refuse to see what the issue is w their server l after 5 days I have no more patience left w this customer support . For the last time: Fix your server issue so my main account will connect or delete all my information, my account and my castle off the game map! 1 star only so I could write this, otherwise no stars at all. I will NEVER again download a Babil game! Support claims it’s my “RAM”; however when I download game on an iPad that has NOTHING on it it connects to lvl 1 new game but will NOT switch to my main account and will NOT connect!

I was excited to see a new copycat game of Puzzles and Survival, and had hopes it wasn’t overrun by people dropping $100/day on it. It wasn’t yet, thankfully. It was a good game until I ran into a bunch of glitches and had a bad experience with support. The game has always had minor glitches, but I was able to get past them. With the latest big update though I lost the ability to upgrade buildings. If you can’t upgrade buildings, you can’t advance in the game. I waited a couple of days until another update, but it still wasn’t fixed. I raised support through the app about it and it was not a good experience. They told me to delete and reinstall the game, I did, and still had the same issue. They tried telling me that I didn’t have the latest version installed when there wasn’t an update available in the App Store - and showed screenshots to prove so. They completely ignored my messages and came back to say the team is “working on it”, but did not give me a timeline. They won’t give me a refund on what I’ve spent on the game because I’ve “already benefited from it” - I did, but no longer do because of these issues. Between this ongoing glitch and the gaslighting support threw at me, the game has totally been ruined. I’ll never download a game by Babil ever again.

Cool game but it freezes a lot and I have to restart the app.