Allstar: Fuel & EV Charging

The app says that the Allstar co-pilot app helps you get the best from your Allstar card & provides a hassle free experience when it comes to recharging & refuelling on the road ….. I had to re-check the Oxford-English definition of “hassle”, as I thought it had been completely rewritten & I was out of the loop, but no, it hasn’t - it’s just that Allstar have a very different understanding of the term “hassle free” than anyone not working at Allstar … I now don’t use the app at all, as a generic search in my area, other areas, in fact the whole of the uk, doesn’t show ANY public EV chargers - which is a bit useless really, when you have an EV vehicle & one of these Allstar cards from work to use … the app now doesn’t even find a nearby charger when I’m sat in the vehicle, charging at a station that it previously could see & tell me the charging rates for & doesn’t let me pay / charge through the app either …. Basically the app is just a waste of time & data to download & use & a waste of memory on my phone. As others have said, other apps at least tell you where chargers are. Even a search for EV chargers near X on Google maps, brings up more info. than the “hassle free experience” from this app. Honestly, don’t rely on it or give it any space on your phone, it’s just a pointless app.

I originally posted a review around the support team not knowing how to support the app or the cards and that is still true. However a developer got in contact following my review and sorted everything so thankyou Adam, it is much appreciated. Original message - Don’t waste your time here. Have been trying to add my card for 2 weeks now but it fails with a 204 error and support team can’t do anything about it.

The new version of the app is even easier to use - well done