ALICE Staff

As Housekeeping Manager, the app is useful as I’m walking the floors and looking at the rooms as I pass by. It does have glitches. When I add notes to the rooms, it glitches and freezes the app on the Note screen. This causes me to uninstall and install the app again and least once a day (I’m doing so now so I decided to write a review). The filter option to see “All Rooms” regardless of status doesn’t always function correctly as it doesn’t show all rooms and it skips some. I have to select it several times for it work. If I do interact with a single room, I don’t like how it doesn’t go back to the place I was in the rooming list. It reverts to default so I have to scroll through all the rooms numbers to get back to where I was. Besides that the app is useful and it’s why our hotel uses.

I just wish I didn’t have to log back in each time I’m idle.. it’s kind of annoying having to log in each and every time, there’s even no remember me option.. it also has its bugs every now and then like messages not loading

This app both on the phone and the computer is weird. They have similar problems, on this app in particular though, it’s sometimes hard to tell if it’s working in the first place until you go back to the computer to verify. Messages not loading at all or taking forever or keyboard lag are problems in this app as well as the browser version. If you sign out, you still get push notifications even if you see the log in page, which would confirm you’ve logged out if I’m not mistaken, but until you close, then reopen the app, see the log in page again, then re-close the app, the notifications keep going. Unfortunately it’s not my choice nor my managers or even property managers choice to use this system so we are stuck with it.