AirEuropa for mobile

Hard to believe that I can’t enter multiple reservations as a guest. If I want to enter a second reservations it will replace the current reservations so multiple reservations cannot be entered and stored. Also, the boarding pass does not automatically appear on my lock screen. All other airlines apps including Iberia does these two things but Air Europa’s app falls way short. Update - latest update still does not automatically display the boarding pass on the lock screen while all other airline boarding passes do this and have for many years now. My upcoming KLM flight boarding pass is already on the lock screen but my AE flight boarding pass which departs in 1 hour??? I have to manually go to the wallet to display the boarding pass. It’s almost 2026 and AE still won’t use conveniences to streamline the user experience.

We had a flight Miami-Madrid and we were unable to do the check in online because as per the customer service representative they wanted to see our passports at the Miami airport, when we got to the airport (timely)we found out that the flight was oversold and we were placed on standby even though we bought our tickets 6 months in advance, the airport agent made us wait a long time to come and tell us that the supervisor was really nice and was able to find us a spot on that plane because we were supposed to wait to the next day flight, but we were placed on totally different rows and all in middle seats, they refused to help us changed seats and we had to travel for more than 8 hours totally far from each other, the agents told me that was my responsibility to talk to the passengers next to us to exchange seats and of course no one wants to leave their families or travel for 8 hours on a middle seat, I wrote a message on messenger to the airline and they apologized and said that they were sending the information to another department and still no one contacted me. Terrible experience for a long flight!

It freezes often, it has to improve