AI Skin Scanner: Mole Tracker

Paid 7.99 for an app that doesn’t work! The app is supposed to “scan” but the camera doesn’t actually scan. It’s a black screen. And, yes, my phone settings allow for camera access. I sent the company an email asking for a refund and so far all I have received from them is asking for screenshots. I sent those. The follow up email asked for a video. I sent that. I’m not sure what else they want to show that their app does NOT work! I even reported it to the Apple App Store and was directed to contact the company. So far nothing but the runaround for 7 dollars and 99 cents!!!

No trial, just pay and hope. Well, the only thing I was able access was the info button. Which ended at a screen that says I’ve hit my limit and need to pay more money to take scans.

The app is fantastic. My only complaint is the picture taking portion of the app. There is only one adjustment and that is to go in or out or closer or further. No matter what the pics are blurry and out of focus. My camera takes great pics everywhere else but this app