AC Infinity

Everything works fine except the data transfer. When you open the app to the graph / data page, the controller downloads info into the app. For two years everything was fine. Then the new clip on fans came out with control over how much it swings. I had purchased the new fan when an older first gen fan died. When that grow was over I installed the new fan and upgraded the app. From this point forward I no longer receive all the recorded data from the controller. I have large blanks of zero data for several hours. I have no way of adjusting the tent for ambient changes during the day while I am at work because I have no data to look at. I have no clue what the environment is in the tent during the day when I am away. I may get an hour or two… but never the whole day. I emailed ACI and the reply said they are aware of the problem and due to the issue being in the app its not an easy fix. One update has come out since this started and that did not fix the issue. I didn’t actually realize how much I used the data until it was gone. I installed one of my security cameras in the tent and can say the tent runs as programmed. So my only issue is the data not being transferred. Its been weeks now. Outside of this issue everything I would say about ACI is 5 stars. But they get 2 until this issue is fixed. I get more and more disappointed every week I check for another update to fix this and its not there.

AC Infinity has truly established itself as a leader in the home-growing community, consistently delivering high-quality products that combine cutting-edge technology with practical functionality. Whether you're a novice grower or a seasoned pro, AC Infinity's range of products—like their smart inline fans, grow tents, and environmental controllers—are designed to optimize every aspect of the growing process. One of the standout features of AC Infinity is their commitment to innovation. They're constantly pushing the envelope with new technologies that make home growing more efficient, manageable, and successful. For example, their CLOUDLINE series of inline fans is a game-changer, offering smart controls that automatically adjust based on temperature and humidity, ensuring your plants always have the ideal environment. This kind of tech-forward approach makes AC Infinity products not just tools but essential components of a modern grow setup. Beyond their impressive product line, AC Infinity is also known for their exceptional customer service. They go above and beyond to ensure their customers are satisfied, providing prompt support, detailed guidance, and a wealth of resources to help growers maximize the potential of their equipment. This level of service is rare in today's market and speaks to their dedication to the community they serve. In summary, AC Infinity is a brand that has earned the trust and respect of the growing community by delivering innovative products backed by top-tier customer support. Their continuous advancements in technology make them a go-to choice for anyone serious about home cultivation.

I have noticed there to be bad or incorrect info on the app FREQUENTLY which completely goes against the point of this. When I’m at work and like to check my app for data, I notice that if shows my lights are “off” during the day. Those 2 ports that house my t24 IONGRID showed off, so I freaked out. When I called my wife to check… she showed me on FaceTime that the lights were indeed on. That’s not good because what else is the purpose of the app? Second time this happened was this morning. It shows only one of the 2 lights ports were on but when I physically inspected I noticed that they were both truly on but the app/controller is not displaying it correctly. What gives? The whole purpose of having the 69 pro was so that I could see accurate info on the go. This is twice in a matter of weeks that I have freaked out because of incorrect info on the app. I really hope this gets figured out quickly. For the first 3 weeks it worked perfectly then these two recent issues of bad data… it’s happened within 1 week. No, I haven’t changed any settings or anything on the controller or app to make it glitch. No my power hasn’t went out. No, I haven’t gotten a new phone. Yes, I’ve checked for the latest update of apps and even have it turned automatically on. Yes I’ve “restarted” the controller several times and even turned on and off my breaker. I really hope this gets fixed asap.