WorryNoMore

We purchased the worry no more warranty coverage for our dining table. We have had the table for about 3 years and we purchased a 5 year plan. I had filed a original claim for some accidental chipping and scratching. They denied the claim and referred me to email the disputes department which was a complete waste of time. Just recently I filed a claim because of a accidental spill causing stain and bubbling. Again they denied my claim. When I told them that I reviewed the terms and conditions and accidental spills are in fact covered, they told me to file a dispute. It is clear they have no intentions of honoring their terms and conditions. This is 100% a scam, they will take your money and never honor the terms. Read past reviews no one has ever wrote a review saying Worry No More has actually replaced or repaired an item under warranty. WORRY NO MORE IS A SCAM.

After having the warranty for 6 out of 7 years, we filed a claim for some grease stains. Claim process was a bit of a process under the old app, but it was approved and they came and cleaned the sofa. 4 months later our toddler made a mess of chocolate in various locations of the sofa. This time however, they denied the claim based on the photos submitted, claiming the stains were a gradual build up of stains, which is not covered. I disputed this, stating A) there’s no way to determine a gradual build up of stains from a photo and B) that a technician was just in our home 4 months previous and did not note any build up of stains. Now, our warranty is useless. We cannot file any further claims. Where in the warranty does it state that a denial voids the entire warranty? We have consulted an atty and will be pursuing reimbursement of the unused warranty that is useless. The original warranty ran us about $2,000 on a $6,000 sofa.

I was nervous using the app based off some poor reviews. The bad reviews appeared to be from a few years ago so I gave it ago rather than calling in. Submitting was very easy and user friendly, took less than a minute to upload the process and get confirmation. Still waiting to hear back on the rest of the process and if there will be any problems.