Wingo

I’m not sure what’s going on with the company/developer, but they need to get it together. You can’t use the majority of the self-service options (something as simple as a name correction doesn’t work) and with the most recent update 2 days ago, you can’t even check-in to your flight. What exactly is the point of even having an app if it doesn’t do anything? The website is just as bad. The airline itself is fine, but as far as technology goes there are far too many pain points.

First and last time using this airline. My credit card apparently denied the charge after being processed by Wingo. I’m supposed to get it reimbursed in 10days. We’ll see! Used another card and didn’t work. Used the same card and charge went through. Now I have to wait 24hrs to see if this charges won’t get denied. Have to call my credit to see what the problem is because Wingo doesn’t know. Then tried to check in with App, and doesn’t work. Ticket to download doesn’t come up, after doing check-in online but it’s telling me that my trip has been added and no trip comes up, it’s blank. I hope the flight experience is better but not counting on it.

Payment to wingo for bag and seats was made and accepted( A receipt was sent by mail) but the software ignores the seat payment and keeps asking to pay again, and obviously the check in process stops there, with no available solution.