Urgently Technician

This app absolutely kills your battery. To run this app you need a designated phone. If this was on your personal phone the battery will probably be dead by lunch time. Our previously used roadside app/company (ran by Allstate) was great, very few problems and would run in the background for about 4-5 days before a charge. Now that our hand was forced to go to Urgently and since the first day we started using it has been killing the battery in under a day. If I was to ever use the phone for a few texts or calls I’d be concerned the battery wouldn’t make it till the end of my shift.

Takes at least 3 weeks to get paid for a job, at least. This company does not pay for enroute miles or dead head unless it’s over 30 miles and even then they have decided that is a $1 per mile when accepting jobs thru the app…potential 60 mile round trips are as high as my personal rate of job declines, and solely for that reason! Lastly, they decide via the app what is and isn’t medium or lite duty, not the service provider. Just a heads up.

Way to many issues, was forced to update to this app due to not receiving any jobs in the provider app, they told me to update to technician app for more jobs, low and behold. False job alerts, open app, nothing there web bowser is no better. Somehow something needs to be addressed and fixed ASAP. Sincerely a ticked off provider