United Dairy Farmers U-Drive

Love the concept, but the app itself needs major improvements. Every time I open the app, I get a pop-up to turn on notifications. Which they are already on, but the annoying pop-up never goes away. The barcodes for the coupons do not consistently show up when I go to redeem it. I have to close the app and reopen it and because of that I am holding up the busy lines at UDF. Sometimes, they never show up and the cashier will just adjust it on their end. If the coupon does happen to work, then I have to exit that screen, navigate to another screen for the cashier to scan my UDF card. It should be more streamlined. Either have the barcode on the same page as the coupons or work on just scanning the UDF loyalty card to redeem the coupon itself. If the coupons and Wednesday freebies were tied to the loyalty card where I could just type my number in on the card pad, I wouldn’t bother with the annoying app.

The lady, Lacie, is an amazing person who’s working behind the counter. She Cares about the customers as I observed while in the store. UDF! You have a great Employee. Keep her! Award her!! Tommy Barlow

The sale clerk who look middle eastern descent at the register about 9:20 pm at the UDF off of Dixie Highway in Fairfield,Ohio told me that I couldn’t redeem my coupon today for honey donut or something to that affect which the coupon said that you could only use today on Wednesday since they were no more left but if that is the case then he should have allow me to redeem it for something similar to it like a donut but he did not so I can not redeem the freebie coupon by the way I never get to redeem these coupons that are freebies- I feel like it is a scam and I am going to stop coming to your store for gas and other purchases, I am extremely upset and I would like to be compensated some how like give me another freebie coupon for a donut or juice or ice cream something like that, I purposely came there for my freebie coupon which I can not used and it is going to expire by tonight before midnight so I am really fed up