Trendyol: Online Shopping

I have a shipment in Saudi Arabia since October 27th.. I left on Nov. 9th without receiving it, customer service couldn’t do anything towards it. Even to refund the money, they would wait till the shipping company return the shipment then refund it after 7 to 10 days.. money would wait more than a month in their possession!!!!! Refunding money takes too long time to happen better to pay Cash on delivery if this option available. Moreover, the stuffs labeled Trendyol are of very poor quality and finish, you must be sure of the brand you order. Will think so many times before I make an order with them.

I love the service provided by you, however I don’t and can’t use the app since it’s only in turkish language. I do use the site where I can use google transactions just to order. I don’t think it take much to have multiple languages for the app and now more and more foreigners are residing in turkey I think it’s time to do that

I have a big problem with the app and the account I made. I made an account near a year ego and I ordered a lot from this app. My account just got deleted somehow and I had a small amount of money deposited there. I tried to login but it didn’t work out. I tried to reach you by the number you have write in your site but it didn’t still work. I had returned an order before my account was deleted and the message just came which was saying we Successful returned you order , which means the money of that order it’s in my deleted account now . I don’t know how to reach my money so I write this wishing you will see it . I hope this will at list work

I think I use Trendyol for almost everything from my cat’s needs to my swimsuits, on a daily basis ☺️ The app is super user friendly and the velocity of the deliveries and returns are amazing🙏🏻 Also the customer service has always been there for me whenever I needed them. Last but not least, I have never received a wrong order, it seems like they have a great control system over the orders. Use it, recommend it, you won’t regret it.