Transcribe - Speech to Text

I had already manually transcribed two hours of a three-hour interview, which took me for-ev-er! I was in a time crunch so searched for a transcription service instead - and found this app. WOW! The remaining hour took under five minutes to transcribe and it is soooo accurate! I have to fix names, which I would expect, but it is so much better than doing it yourself! Also, I had an issue with the time package I bought so reached out on a Sunday when Customer Service was not open, to leave an email asking for assistance. I had a response in just a few minutes anyway, with a proposed solution and an offer to have it handled Monday morning. Monday morning came around and it was taken care of first thing. Great product and great Customer Service!

I was extremely exited to use this app. I loved the fact that you could upload files from multiple sources easily and transcribe it seamlessly. I also liked that I could just purchase time credits on demand without a monthly fee. So I got the app and uploaded my first Voice memo file. I purchased $4.99 credit for 1 hour worth of audio transcribing and went ahead and started the transcription. Everything was sooo easy and intuitive I was over the moon just thinking of the possibilities. It told told me that it would notify me when transcription was completed and sure enough in just a few mins it it was completed. HOWEVER when I go in to see the transcription it was a complete and utter FAILURE! I was expecting few words here and there to be off, naturally. But I mean if this got 10% is a lot. Amazing potential, great UI/UC but horrible transcription. I would truly appreciate it if you would refund me the $4.99 please.

I am disabled and I’ve been looking for this exact technology for at least two years because I can’t type anymore. A lot of these transcriptions don’t work, but this one does. I’ve probably done 60 hours of transcribing audio memos checks and with with very few exceptions it was Word for Word perfect. And when you didn’t get the word right it was because I was mumbling, or what have you. Plus, I asked them if they could donate some time to me because I have no income, and they were kind enough to gift me some free hours, more than a little bit. Support these guys! Besides, the first 15 minutes free, so you have absolutely nothing to loose.