Taxiapp UK: London Black Cab

I wanted to stay loyal to the black cab drivers, but out of 12 different attempts to book rides using the app, only once did it yield a cab… who cancelled one minute later. I even tried booking a ride to the station in the morning and that was ignored as well. Not sure what the point of the app is if you can’t actually book a cab but it should be removed from the App Store.

We needed a cab from our VRBO and the app allowed us to book one ahead. No surge pricing and owned by the drivers so they are not paying fees to uberlords! Regular trained London cabbie that didn’t need an app to find the route!

I try to stay loyal to black cabs in London, but the app gives no price estimate and the arrival time went from 7 minutes to 10 then 15 etc. then 17. I understand traffic is bad but I feel deceived by the original ETA. Then was charge 5 GBP to cancel. Guess it’s Uber from now on. Was picked up in 1 minute with a clear price up front.