TaskEasy Yard Care

DO NOT WASTE YOUR TIME! This app contracts random third-parties to service your property, however, that’s only IF they actually do what they advertise here. I’ve waited 4+ weeks for service and received NOTHING. I have diligently called their service line for assistance daily and been promised that someone would arrive for my lawn care needs and none was provided. JUST ENDED A 20-MINUTE PHONE CALL AS I WRITE THIS REVIEW AND WAS PROMISED SOMEONE WOULD ARRIVE WITHIN THE HOUR...I asked to speak with a SUPERVISOR and was told that representatives aren’t allowed to transfer calls to them. Quite honestly, this service provider/app is a complete joke. Look elsewhere for your property care needs at all costs. HOW IS THIS “COMPANY” EVEN IN BUSINESS??????? UPDATE: I contacted the company based on the email provided in response to my review here and they replied with a series of excuses as to why my home hadn’t been serviced for 30+ days, even stating that my home had been scheduled the entire time...however I don’t quite understand how that explains the extensive delay of 4+ weeks without service being that they should have procured another contractor in the midst of the horrible experience provided for so long. Again, DO NOT BOTHER WITH TASKEASY!

I have battled with Task Easy almost every single time I requested a service. I’ve withheld ratings because I wanted to give them a chance to get it right. As other reviewers have said, the job is never done on time (not talking about weather delays). As other reviewers have said, why do they keep using providers that don’t show up?! As other reviewers have said, they charge you extra for having “longer grass,” when THEY are the ones getting the job done (if at all) later than requested. This most recent time was beyond unacceptable. I requested a mow on June 12th and it was scheduled for the 14th. On the morning of June 14th, it was moved to the 19th. Ugh. No communication was made when no one showed up on the 19th. I called them (after which I got an email saying they’ll look into it), they said they’d talk to the provider. No call back. I called them again one week later, they said they’d find a new provider and then let me know. No call back. I called ANOTHER WEEK after that and politely, but sternly told them the situation and asked if they’d just mow the lawn please. That lady was nice and sent me her direct contact me info, but it was Saturday night and I would hear from them Monday morning. So here I am TWENTY-SEVEN days later, about to get a fine from my HOA, and I just got an email that THEY cancelled the service on ME. As a single mom, I would love to use services and apps like this to make my life easier...I really have no other choice. Such a disappointment.

I have never had a quality issue with my service, the problem is, it never happens on time. I’ve used this service for over a year now, and I can count on one hand the times that my service wasn’t delayed at least 2 to 3 days. Now, I know this isn’t the fault of the app or service, but why does TaskEasy keep using these contractors if they never seem to accomplish things on time? I also had an issue where they tried to charge more after delaying the service for nearly two weeks for overgrown grass...except if they had stuck to their schedule, it wouldn’t have been overgrown. I contacted TaskEasy about this, and it took another week of back-and-forth emails before they finally adjusted the charges. At which point, that same contractor came out a week later and tried to use the exact same excuse. Once again, not the fault of the app, but is there any vetting or quality process for who they send out? Ironically, TaskEasy sent me a text message asking for my feedback, just a few minutes after they sent me an email saying that my service that was scheduled for last Friday will be completed this Thursday. Not sure that was a great marketing move guys. Positive side is, the app is very easy to use and set up, and the work it is honestly adequate for the extremely cheap price.