Tamara | Own your Dream

I recommend Tamara for everyone who wants to buy now pay later. The app gives you a very easy and convenient options starting from one month up to 4 months to pay. Also payment options and navigating to process the first payment are too easy to do while you’re purchasing.

If you're unwilling to fix your mistakes, and your customer support is useless and just a name, I advise you to shut down. I contact you daily and try to reach you, but no one responds to my messages. I'm having trouble adding a card to complete payments, but I can't add a bank card to finalize the transaction. I try to add a bank card to complete the payment, but every time I try, the app asks me to try again, or when I enter the card details, nothing happens, even though I double-check that the information is correct. Your problem is that the app relies entirely on artificial intelligence without any human intervention to resolve issues. Because of your negligence and laziness in fixing the app's problems, when I tried to make a payment and add my bank card, I was only 8 days late. But because of your lack of cooperation in resolving the issues, I'm now 10 days late, and my account has been blocked.

I used to love this app… Tamara’s customer service is hands down one of the worst I’ve ever dealt with. Let’s be clear: there is NO real customer support. What they call “support” is just a wall of useless bots spitting out generic, copy-paste replies that don’t solve anything. There are no real humans, no accountability, and no actual way to communicate when you genuinely need help. The only time they suddenly become responsive? When there’s late fees, penalties, or money involved. Funny how that works. If you have a real issue, a technical problem, or need clarification — good luck. You’ll be trapped in an endless loop of automated, brain-dead responses that completely ignore your question. It feels less like customer service and more like being stonewalled on purpose. This is not a premium service, not a user-friendly platform, and definitely not a company that respects its customers. A financial app with zero human support is a massive red flag. Do better, Tamara. Because right now, this experience is unprofessional, frustrating, and unacceptable.