Symphony by WaterFurnace

I am using this app on a 7 series system with 3 zones. When opening the app, the screen displays one of the zones. When selecting the temperature control, the temperature reading will increase by 1 degree before changing the setting. Once the setting is changed, you must stay on the screen for about 30 seconds to ensure the new setting is stored. If you select a different zone before this time to view, then return back to original zone, it resets to previous temperature. Sometimes the setting does not stay set and will switch while viewing the display. Another nuisance, the app does not indicate what zones are open or calling for heat/cool. It doesn’t appear alot of effort has gone into this app. The previous system we had installed Neat thermostats. That app worked very well. WF could take some notes on how that works to improve this one.

I use the app with zoning so maybe my problems are specific to that: - when I change the temperature setting or any other setting I have to keep the app open for a while or it won’t take over the change - if I want to change a thermostat from heating to auto or cooling it will only do it if I also change a temperature at the same time but it will take the heating temperature number for cooling and vice versa - vacation mode works but not if you travel in a time zone that is ahead and the date has switched so I had to manually change my time zone on my phone to home, for example I cannot choose to start the mode now if my date is December 5 while back home it’s the 4th I would hope the app could be more transparent as to what mode or schedule segment it is in right now. An permanent hold override would be nice.

Nine times out of ten, when I want to turn the AC temp warmer (by one degree, two degrees, three — makes no difference), the actual setting will go COLDER instead a degree at a time. On the app, it looks like the requested change has been made, but if I exit the app and then open it again, I see what the REAL change is. Therefore, we can’t rely on it from a remote location to set it to the temp we want. Strangely, this happens (so far) only when we are trying to make it warmer. The problem doesn’t occur when we set it to a colder setting.