Sleep Tracker & Sound by Remly

I am trying to cancel this subscription, but your service has made it virtually impossible to do so. Please respond to my review with clear instructions on how to cancel. I have re-entered my email over and over again to reset my password, and each time your app claims that a reset email has been sent yet I have never received one. I have done this for over a month, at least 20 times, without receiving a single reset email. Out of sheer desperation, I even searched the web for a website or a phone number to contact someone directly, but I found nothing. This is completely unacceptable. It causes unnecessary stress and overwhelming frustration. Whenever you offer a service, you should also make it simple and straightforward for subscribers to unsubscribe. If I could give this sleep app zero stars for the frustration it has caused me, I most definitely would. Buyers beware: if you plan to get more than the free version, think twice—because if you don’t know how to unsubscribe, you may find yourself trapped. Sleepway, you have a link for everything else—you should have a link to cancel subscription if you are a reputable company. Please put on this review form a way for anyone who wish to unsubscribe to do so, without undue stress. Thank you for your response in advance.

Giving this two stars instead of one star because I can track my sleep but only for an hour because parental controls show me that I can only view apps zero seconds every day and so the sleep tracking starts logging my sleep as poor sleep, and since then, it thinks that I’m sleeping only for one hour and so this app is supposed to run in the background, even if parental controls take over it. It has also caused infinite alarms too.

This app has been helping me get way better sleep ever since I downloaded it. It helps me make sure I get the right amount of sleep so I don’t feel bad throughout the day. I have always gotten 2 to 3 hours of sleep but ever since I downloaded this app I’ve been getting 7 to 8. One time I even slept for 11 hours. This app is a game changer.