Skyward Mobile Access

My children’s school utilizes this app and it is no longer functioning properly but there’s nowhere within the app to notify Skyward of this. Trying to access support through the Apple Store is equally as ridiculous!!! Your app no longer allows live links from the child’s classroom teacher to their email. In fact the page goes entirely white and there is nothing displayed after clicking on the teachers name below the title of their class. I wish we could’ve informed you in another way but you’ve made it absolutely impossible for us, the users to inform you of these issues so I’m giving a one star review which appears to be the only REAL way to inform your supposed “Support” team that Skyward has had this issue for a few months now and all the students are talking about it as well as the parents, yet it’s still not remedied 👎👎

Skyward isn’t a bad app overall, but there’s one issue that makes it frustrating to use. The app opens, but the “Open in App” button for viewing your grades barely responds. Everything else on the screen works except the part you actually need. It can take five to fifteen minutes of tapping before it finally opens. Once it does open, it works normally and is easy to use—but getting to that point is the problem. On top of that, the app has locked me out before and told me I had too many wrong attempts, even though I used Face ID correctly. This needs to be fixed so students can actually check their grades quickly

skyward is meant to show you your grades, attendance, portfolio, etc. before, it did just that and wasn’t that bad, even with the occasional lag because every aspect of the app requires internet. now, though, they’ve added an account switcher that you are prompted to choose from when opening the app. this prompt cannot be disabled and is completely useless to anyone who isn’t a parent with multiple kids (multiple accounts). it seems to me that they’re encouraging the sharing of accounts between students, which I am fine with, but it’s not something everyone does. to these people, this feature just wastes valuable time that could be spent loading important information like grades rather than loading multiple accounts. I just want this feature to be able to be disabled