Sime Motors SG OneGo

Can you check your app, it hangs at the cover page and not moving

Your app is not user friendly for key drop It took me 30 min to do a key drop compared to the old system which took 5 min I checked in for my service appointment. Then I had to scan and refresh the QR multiple times because your system just wouldn’t read it. A message was then displayed that there’s no service appointment in your records even though i had checked in So I had to cancel my appointment and make a new one and check in once again. It again took multiple attempts to scan before the door opened. I know you are trying to use technology to make things easier for yourself, but as a customer, this new system was a real pain to use. Very troublesome and time consuming. please improve it!

The latest version works well. Registration and login is so much easier now. Can see your car details like IU number, chassis number and insurance expiry at one glance. There is also a direct link to book service appointments.