Shuttlers

The app doesn’t really work. It ‘s supposed to give “live” updates but the whole time the “live update” is stuck in ONE position for 30 minutes. Btw, the pickup location is a LIE! Took a trip from the island to Lagos outskirts and there was NO notification that the bus came to pickup point and left without me until I called to ask why the bus was taking so long. ETA what? Expect your bus 30 minutes after the “ETA”. NOT reliable. Just take your public transportation.🙏🏽

1. For some reason you can’t track the rides arrival time so you’re always left guessing. I’ve waited an hour plus for the bus yesterday under the sun 2. The drivers number is not correctly entered on the app (missing 0 at the start or +234) so that doesn’t work. When I figured it out and called him he doesn’t pick the call. Mix this with the lack of tracking the bus I’ve missed a couple of rides 3. I heard the driver is supposed to call on or before he arrives. This has never happened for me and as stated in the last point he doesn’t even pick calls 4. On my first day using this app, when the ride reached my nearest bus stop, the driver refused to stop and took me from Ikoyi to Phase 1. You guys need to step up your game - there’s a lot of potential

Great ideal