Shadow Weather

I’ve used Shadow Weather for quite a while and, until recently, have been very happy with it. It’s a good weather app and my paid Premium subscription worked well for a long time. One day about two weeks ago the app simply stopped recognizing my active subscription. Apple still shows the $1.99/month subscription as active, but Shadow Weather treats me as a free user. I’ve tried restoring purchases, restarting my phone, completely uninstalling and reinstalling the app, and even installing it on another Apple device. Nothing has restored Premium access. The bigger disappointment has been the support. I emailed the developer with a detailed description of the issue and troubleshooting I’d already completed, then followed up again after receiving no response. Several days later, I still haven’t heard anything. I’ve now requested a refund through Apple. I don’t like leaving a negative review because the app itself served me well for a long time, but if you charge for a subscription, there needs to be some avenue for support when a paying customer suddenly loses access to what they’re paying for. I’d happily update this review if the developer responds and gets the subscription issue resolved.

Easy to use and very accurate. I like the fact the developers use multiple sources to compile their data. The lightning tracker is amazing and it’s kinda fun to watch and track lightning. The app is customizable which is an added bonus. A lot of work went in to this app which is appreciated.

Apple bought the best app, Dark Sky, and killed it, and their weather app is still hot garbage. Shadow Weather is a worthy successor to Dark Sky, and currently has the option to watch an ad a day to get the premium upgrade. I now have the accuracy of Dark Sky that I’ve missed so badly.