RSA Authenticator (SecurID)

Please urgently fix the ongoing Face ID bug. The app does not allow Face ID to be enabled natively, and the only way to activate it is through iOS settings under Face ID & Passcode → Other Apps. Even when enabled this way, the app has a persistent bug: every time Face ID triggers, the token briefly appears and then disappears, taking about three seconds to reappear. This should not be happening. It is essential to have native Face ID protection within the RSA app itself to provide an additional and critical layer of security. However, at the moment, there is no way to enable Face ID from within the app, and users are forced to rely solely on iOS system controls to secure access. Please fix this issue or add an internal setting to enable Face ID directly within the RSA app. This is extremely important for users who depend on secure and reliable authentication. I have submitted this feedback multiple times, but it seems to be consistently ignored. I strongly urge you to address this problem as soon as possible.

The app works as designed, however users would benefit from being able to use the skip or next function more than once when generating pass codes. The service I use to log in to work from home is not the best and often requires multiple attempts to finally log me in. After I use my initial skip I am stuck waiting the full amount of time between new pass codes.

Edit: Changed from 1 star to 5. The devs took a look at the shape of their human hands and realized they had created a UI for extraterrestrials. With the last update, this app is once again intended for humans! My previous review: This is a perfect example of software design without user experience testing. We used to be able to enter a passcode and hit enter, all with a single hand. Now after entering the passcode, you have to find the tiniest little ‘submit’ button at the other end of the screen. Very difficult one-handed experience. Hey RSA—this is an easy fix. Give us back a return key on the keypad.