Raptor Alert

It has been many months since my districts started using this app. The problems continue. The reviewer who said the complaints were due to lack of training were absolutely incorrect. We’ve been through multiple trainings now. But we still can’t get campuses which don’t apply to us removed. We’re still scaring the socks off anyone unlucky enough to be around us when alerts go off, and even with training, the app is cumbersome to use. It’s hard to find rosters. I did figure out how to turn off the obnoxious noise that signals an alert and to remove the app from my phone. I suppose I simply have to hope I don’t need access to it because having 6 campuses associated with my phone number is not worth the frequent disruption.

I signed up for an account when my district purchased this service and associated my account with my personal phone number when I signed up. Somehow my account got associated with two schools - one of which I work at. No one can figure out how to remove the second school. When one school initiates a drill the app notifications produce loud noises and the service blows up my phone with texts. They all disrupt my class - especially when the alerts are not for my school. I’ve tried to remove my personal phone number from my account but there is no way to do so. I can’t imagine these notifications and alerts would be safe if there was a real emergency. I don’t recommend this service as their tech support seems unresponsive and definitely don’t recommend installing the app on your personal device if your district subscribes to this service.

I was required to download this app by my school district. We are supposed to have a district wide test or at least a school test later this week. However, ever since I signed up, there have been test alerts going off constantly. It’s very annoying. I have to keep my phone on silence or else I get these blasting alerts wherever I am, like in a store or in the middle of the night.