Rapid Ring

I wanted to like this app. Fast access, easy to navigate but the constant notifications will drive you insane especially if you use the Home/Away/Disarmed modes. I have cams that are blocked when we are home since I do not want to have it record for all users access. Private areas of the home that should be blocked when I use the Home mode. Nope not with this app, it just keeps recording away for all to see, places the information in your timeline for any users who have access to the App including children. This is a major issue since it overrides any setting you have in the orginal ring app for ANYONE who uses the app. WARNING, this app does not understand Home/Away/Disarmed modes. So if you have other people who help monitor your home and you run through the house naked, SURPRISE they are getting a serious motion alert. Removing the app allowed the original Ring app to go back to the job it is supposed to do. Block recording when you need it blocked. If you don’t care about the mode setting this is a great app. But when you have multiple people who have access to private areas of your home they are watching away without any notification other than by chance you looking into your timeline history. I was shocked and embarrassed at it recoding private areas of my home. If they allow this app to understand the modes, I will download it in a minute.

However, often the picture is very pixelated & sometimes half of the field is blocked by Green Interference so nothing can be viewed. I’m not certain if it could be the combination of Apps that I have on my Cell. Or if others are experiencing anything similar. The Main Problem I have had & see others are having, is the long delay from the time a Ring Camera detects motion until it finally produces the video so you can see what is happening. Often my Ring Pro Doorbell has been so slow producing video that the person ringing the bell has given up & left! When only motion from deliveries of packages, is what was detected by the Ring Doorbell, the delivery man if back in his truck or Gone!!! This Must Be Fixed By Ring For Them To Ever Gain Ground On The Market For Security Cameras!... They Are Simply Toys To Amuse Or Frustrate Anyone Who Purchases One!... Hopefully the upper management of the company will take heed to the many complaints & rectify this condition! I have over a dozen of their cameras & at this point I wished I had gone a different direction with my security.

I posted an extensive review of the original Ring app, so I won’t go into a bunch of detail here and just cut to the chase. After having an endless amount of issues with the Ring app making my cameras useless, I hoped downloading this app would solve my issues. However, I’m continuing to experience almost the same problems. The camera will load more often than the Ring app but neither would load late last night when I received motion alerts. And for those who may think it’s a wireless issue, it happens whether or not my iPhone 11 Plus is on WiFi or LTE/5G and both cameras have “Great” signal. I’m continuing to lose hope in this company over something so ignorant as making their app work like it used to. I never used to have an issue like this when I bought the original Ring Doorbell. As I mentioned in my other review, why would time and finances be spent on making an entirely new app to try and fix the issues with the other Ring app? Why not invest in fixing the one you have? It’s beyond me. I guess I will continue to pray it actually connects to my $500 cameras (Doorbell Pro/Floodlight) if and when something happens and when it doesn’t, putting my family/home in jeopardy- that moment is when I will throw them in the trash and go with another company. I mean, I have a $30 “Wyze” in-home camera that connects EVERY time.