QRyde Rider

Trying to sign up so my disabled son can arrange rides for himself and it won’t even recognize either of our phone numbers so we can sign up. Doesn’t bode well for the future of its ability for him to be able to use it on his own.

The QRyde Rider app has the potential to be a useful tool with a little TLC and serious elbow grease to fix the bugs and adjust some some parts of the use interface to make in useful and intuitive. What needs to happen immediately is to fix the bug that keeps the PT-1 list from populating so one can schedule Annie. Sometimes it fills n and sometimes it doesn’t. Sometimes once you scroll through the authorized PT-1s and old rides, it will populate and sometimes I just won’t. It’s been buggy like this for more than two years and nobody has bothered fix it.

If I could leave a negative-1 rating I would do so. My last ride was a disaster. The driver left when I was inside my appointment there was no communication from the driver or the app. That my driver was leaving to give another ride, my doctors office was closing I was the last appointment so I was now in a dark parking lot outside in the rain. Over an hour later another driver came I was scared that I had been stranded for the entire time because there was no dispatcher to call and tell me someone else was on the way. Furthermore it was raining and the office had to lock me outside in the rain.