PSAware

App fails to load more than not anymore.

Have used this software for the last year plus the app has never function properly as it is marketed. The product has not worked as described from my iPhone. Sales states the app works fine. Our 911 director states he cannot get support from the provider to correct deficiencies. I’m not sure where the problem is but the bottom line it’s broke and has not been fixed and I’m being asked to utilize software in life and death situations that is deficient. And entity that provides tools to Public Safety should step up and understand the responsibility they have to first responders and the public in which they claim to serve.

This app would be perfect but it needs a major update. Sometimes it works and sometimes it does not work it would be great to have it work every time you open it especially when you are riding the officer seat on a engine company and your trying to get updates.