ActiveAlert

This app works fine alerting you to calls, switching over to maps for navigation, and providing initial call notes from dispatch. There is a lot of room for improvement beyond these basic functions. I would love to see new features like a toggle switch for choosing “On Duty” or “Off Duty”, and possibly have it placed at the top of the incidents list for better access. I never use the two other options and I believe those should be selected under a different menu. The call notes do not update with dispatch as new information comes in or the call type changes, these updated call notes provide critical information for safely and effectively responding to emergency incidents and would greatly improve this app. I would also love the ability to save “favorites” for selecting responding units in my groups list. I work for a 15 station fire department and frequently have to scroll through the entire list of units to select the ones specific to my station. Please take these suggestions into consideration to improve the functionality of your app.

I use this app on two different SAR teams ( in Oregon state and Washington state). This app has always been great, but I have a problem with the chat feature. Lately it seems as though the text size has shrunken to like a size 4 or 5 font… it’s very hard to read especially if you’re enroute and don’t want to miss updates from your team mates. The other thing is that if you switch to your map then switch back to access the chat, you have to go through the whole process of reopening the chat string instead of it staying open. To make things safer for us that use the app, please allow us to adjust the font size within the app (or make it bigger again) and keep the chat window open when we switch out off the app.

The app does part of what it should do... I would give it 5 stars if the mapping system actually worked. For example, when clicking on the google maps button the app uses what I’m assuming to be gps coordinates vs the actual address. Maybe times the gps coordinates are wrong. And because they are gps coordinates it is impossible to verify that you are going to the correct address because you’re comparing numbers vs the actual address text. The other issues when using gps coordinates is when you arriving at the location. If I’m driving and I want to confirm the house number via the google map app I can’t because it shows that you have arrived at the gps location vs saying you have arrived at t 123 Main St for example. Another issue is you can not copy text from the dispatch information and then paste that into google maps, the app doesn’t allow you to copy information from the app to put into other apps like google maps, Apple Maps, or any other app. This makes verifying the address extremely hard and annoying. If they mapping issues aren’t their fault they should allow people to be able to copy and paste the information so you can easily google the address and verify the information is correct.