Preferred Bank Mobile

The remote deposit service does not work reliably. Every time I have tried to use it, I have had to attempt the deposit at least 50 times before it finally goes through. I have contacted customer service for help, but unfortunately they have not been very helpful in resolving the issue. For a banking service that should make depositing checks quick and convenient, this has been extremely frustrating and time-consuming. I would really like to see Preferred Bank address the reliability of their remote deposit system and provide better support when customers experience problems.

App is easy to use including for remote deposits and gives you the info you want quick and easy

Hated this app for the same reason as most other users, the deposit feature was horrible and I would try again and again to get a deposit to go through. Finally I tried blue ink for the endorsement and it worked perfectly. Still has trouble with the amount section errors but not too noticeable.