PlayMetrics

I have 3 kids, all play sports, I have tried out my fair share of sports management apps. I can say with confidence that PlayMetrics is hands down the best. I love that I can simply click the game location from the app, and after selecting my preferred driving directions app, get instant directions. On my iPhone, I was able to choose from Google Maps, Waze, or Apple Maps, which is super convenient. I also love that PlayMetrics offers me the option to sync my daughter’s soccer game and practice schedules with my Google Calendar. In just a few clicks, all the dates and times are there, making it super easy to stay organized. This sports management app has been a game changer in helping my family stay on top of our sports schedule. To whomever created this app, THANK YOU!

I heard that this software is great from the club perspective bc it integrates all the different functions in one place (scheduling, billing, emailing, texting, etc.) but it is TERRIBLE from a parent use-ability perspective! It seems the software was made for running on a PC bc I have found it easier to use there, but it is absolutely horrific using the app on my iPhone! It freezes constantly, I have to turn off my phone to reload pretty much every time I open the app, links the club sends for team hotel bookings, etc. open inside the app and then freeze, these links also don’t recognize saved passwords (for example logging in to Marriott, etc. for hotel points) bc they only open inside the app, there is no way to open the links outside the app (so must get on PC), the user interface for the calendar is cumbersome and inefficient, you can’t see if a message has been posted unless you go in and actually open the app to check…. I could go on and on! TeamSnap was what we used for years prior to our club switching to Playmetrics and from a parent-user perspective TeamSnap was SO MUCH BETTER! Ugh. Really can’t stand Playmetrics. It makes things harder not easier.

After a few weeks of using this app it is clearly club and corporation centric. The chat feature is not great compared to Ollie. CC transaction charge 2.6% plus .30 for each charge made. Even ACH I am told has fees. When soccer is already expensive and you have 5 kids in it like me. Your looking at a ridiculous additional cost that should not exist save to line someone else’s pockets that provided no real added value. Visibility is clunky for families with more than one parent and more than one player using the app. The parent who started the registration owns the kid and has to share him out with the other parent. The parent who starts the payments must share those too with the other parent or charges cannot be seen. I get why they might have wanted the security here, but the execution is clunky and unintuitive. Overall the app gets the job done for parents, but with probably twice the effort as with Ollie. PlayMetrics needs a parent centric overhaul and get rid of the high transaction fees. after another month or so, using this app, I can clearly say it is not a good app. It gives clubs the abilities to charge ridiculous fees, transaction fees, late fees. it very much has the club in mind and is very very difficult for parents to use. And very confusing navigation and parental grants. Access restriction and hidden functionality. I am not changing any of my statements above. The chat feature is probably the worst I’ve seen in any app that I’ve ever used. Parents who have one kid might not have a problem with this but when you have many kids on many teams, it is very confusing. our old system Ollie was great. And even just a plane old GroupMe is much better.