Parla: Learn Spanish & English

I have a yearly subscription. The app doesn’t open anymore. I tried emailing support on the website but the website doesn’t open either. I tried looking for an update or public statement for the app but found nothing. I don’t wanna delete and reinstall the app because I’ll lose all my progress. I love the app I just wish I could get an update. I hope it gets up and running again.

I recently downloaded the app and it seems ok but when I opened it today I was met with an offer for a free week trial of the parla up. When I clicked on the offer I was immediately charged for a year of service and am now frantically trying to get that reversed. Unexpected immediate charges like that feel like a scam move and make me weary of trusting the company. I have contacted them about a refund and hope to hear back. I’m still unsure about the app but if using the free version is helpful for language learning and they resolve this issue I’ll update this to reflect that to be fair to them, but beware of the free trial bc you may be charged for a year of service immediately! Update: clicking on app support brings you to a page directing you to download the app.

This app is great but there’s problems that I’ve emailed the company over a few times with no reply or fix . I’m having to erase the app and reinstall it all the time because it won’t let me continue, it won’t let me download the lessons and when I try the app freezes every time. When you first start they give you access to new characters which is cool but then after only a few days you get nothing for completing the routines anymore except energy?? There needs to be someone looking into these issues. I never leave bad reviews, but after being a paid member and having all these issues with no reply from the company I figure I should let others know about these issues. Please fix these issues as I’m paying for a working app